Developing a solid implementation methodology is so critical to the overall success of a Robotic Process Automation (RPA) initiative. A comprehensive methodology, or framework, allows the business to iteratively improve on implementation cycles to drive greater quality, consistency, and repeatability. In this article, we will explore why the first step in RPA implementation, process documentation, is such an important and foundational element. What is process documentation? Process documentation is a step-by-step detailed account of the business process that is being automated. Within this documentation, every step that is taken by the employee to execute the business process to produce the …
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