Client Spotlight: Kern Health Systems

MaryBeth Folger News

Kern Health Systems Manages Rapid Growth with HPA’s RPA-as-a-Service Robotic Process Automation (RPA) is an ideal solution for the unique challenges facing many payers in the U.S. For Kern Health Systems (KHS), RPA was just what the health plan needed to keep up with rapid growth, both in claims volume and member services. KHS serves primarily low-income Medicaid members in …

Client Spotlight: CareOregon

MaryBeth Folger News

CareOregon Implements HPA’s RPA-as-a-Service to Reduce Manual Intervention in Claims Processing Founded in 1994, CareOregon is a nonprofit organization providing health insurance services to more than 375,000 low-income individuals in Oregon. CareOregon is a managed care company with a broad goal: to make world-class healthcare available to all Oregon residents, regardless of income. The plan has built a healthcare delivery …

What Successful Payers Automate in Facets and QNXT

MaryBeth Folger News

Another Cognizant Healthcare Conference is under our belts. Though HCC 2020 looked a bit different than other years, we nonetheless set records on attendance and engagement as we all joined together safely from home. Aaron Straus, HPA’s healthcare product manager, walked attendees through a comprehensive overview of common best practices for health plans automating in Facets® and QNXT™. Straus introduced HPA, …