What is Hyperautomation?

MaryBeth Folger News

Hyperautomation brings together robotic process automation (RPA), machine learning (ML), and AI to drive end-to-end process automation, as well as AI-based decision making. The term “hyperautomation” was coined by Gartner in its October 2019 article, Gartner’s Top 10 Strategic Technology Trends for 2020. However, industry analysts may use different terms for the same concept: Forrester refers to it as “digital process automation,” and IDC (International Data Corporation) uses the all-encompassing term “intelligent process automation.” How is hyperautomation different from RPA? RPA can be used to tackle a wide range of processes, but the software has limitations. RPA robots cannot be programmed …

Integrating Machine Learning with Robotic Process Automation

MaryBeth Folger News

In June 2018, a report from McKinsey & Company predicted the transformational power of artificial intelligence (AI) and automation combined. AI and its subsets have since become intelligent additions in the world of automation to attempt to solve the issues companies are facing beyond problematic repetitive processes. Machine learning (ML) is one of many forms of artificial intelligence (AI) being applied in the RPA industry today. Machine learning is the application of AI to provide systems the ability to learn and make decisions without being explicitly programmed to do so. In RPA, ML can advance robots beyond rote process execution …