Robotic process automation (RPA) is a tool with the potential to transform a business, and IT involvement has always been critical in one way or another. However, since RPA initiatives are typically led by Operations, IT departments may be left out earlier in the process where their input could have been valuable. We sat down with John Agnitsch, Global Technology Leader at HPA, to learn why tech buyers are so essential to successful RPA selection and adoption. Q. Tell us about the role IT plays in RPA adoption and implementation. Why is it so important for IT leaders to be …
What the C-Suite Should Know About RPA
An increasing number of companies are aiming to get ahead by utilizing robotic process automation (RPA) and other digital transformation tools. It’s more important than ever to know your options and understand how automation can help a business thrive. The growth of RPA adoption isn’t slowing down anytime soon: in fact, according to Forrester, the RPA services market will reach $12 billion by 2023. And according to The Economist, 85% of Chief Information Officers nationwide will implement an RPA solution in the next few years. Transforming the way we work isn’t optional – it’s inevitable. As businesses prioritize digital transformation, …