The Rise of the Citizen Developer

MaryBeth Folger News

In recent years, Robotic Process Automation (RPA) software providers have prioritized “low-code” and “no-code” robot development solutions. The intent behind the no-code craze, aside from selling more licenses, is to enable citizen development. The concept of citizen development is simple: make the platform so easy to use that non-technical users could develop their own robots. While employee empowerment is great, is it right for your RPA initiative? Low-code/no-code: hype or reality? In-house RPA programs have historically been built by experienced personnel dedicated to the program, which typically consists of process analysts, business analysts, and developers. Analysts to aide in process …