For Wyndham Capital Mortgage, creating an exceptional borrower experience has always been a top priority. When the national lender began using robotic process automation (RPA) in 2018, meeting this goal became a lot easier. HPA sat down with Trip Jendron, SVP of Origination Initiatives and Strategy, to learn more about how automation has helped Wyndham deliver a top-notch borrower experience. “Automation helps us close loans as quickly as possible and create an amazing, convenient experience for borrowers. We aim to offer 5-star service to each borrower, every time – with no exceptions. HPA’s contribution has helped not only with efficiency …
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